Visit our Coronavirus page to stay up-to-date on the latest information and resources. ALL IN-PERSON CITY PROGRAMS AND EVENTS ARE CANCELLED UNTIL FURTHER NOTICE. See current closure details.

Información sobre la enfermedad del Covid-19



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City Emergency Alert

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When emergencies happen turn to this page as the central source for City of Longmont news and information.

Stay Informed

Be Prepared

Report Problems

  • For emergency needs, contact Public Safety. If you have an immediate, life-threatening emergency, call 9-1-
  • To report snow route concerns, contact Transportation.
  • To report electrical outages 24 hours a day, call Longmont Power & Communications at 303-776-0011 or 303-651-8386. Customers should not try to reach LPC for outages through email or Facebook; the phone is the surest way to get help.
  • If you see a low-hanging or downed power line, STAY AWAY from it and call LPC at 303-776-0011 or 303-651-8386. All downed lines, even if they are not moving or sparking, are dangerous and should be avoided.
  • If electrical equipment attached to a home has been damaged, it may be the owner’s responsibility to have it repaired. If residents have questions, call Longmont Power & Communications at 303-651-8386. The equipment will be inspected and a door hanger will be provided outlining the next steps required. Click for more information about damaged electrical equipment attached to your home. 
  • To report drainage problems on city streets, contact Water Utilities.
  • Report potholes by making a Street Repair Request.

COVID-19 Update on Essential City Services and Resources Available

Post Date:03/17/2020 12:15 PM

*** Please note that this may no longer be current information. For current information, please visit our main Coronavirus page. ***


The City of Longmont is working closely with local, regional and national partners to plan, prepare and respond to the impacts the novel coronavirus (COVID-19) may have on our community. We are supporting efforts to safeguard the health and safety of local residents and City employees and working to ensure essential City services continue to operate.

Utility Services and Parking Fees

In order to help Longmont's residents care for themselves and their families, the City will not disconnect a customer's utility services until further notice. We are also suspending any additional fees for outstanding parking tickets. In addition, NextLight will provide qualifying families with two free months of NextLight service and an option to then continue service at $14.95/month.*  To learn more about this program, please call 303-651-8386.

*For new customers only that participate in a public assistance program. Service may not be available in all areas.

Community Partners

We are working with our Community Partners and other area agencies to provide assistance for those who may be experiencing financial hardship due to COVID-19. If you are experiencing financial hardship, these agencies may be able to help:

  • TANF: Colorado Works/Temporary Assistance for Needy Families (TANF) is a federal program that provides cash assistance to needy families with dependent children. An application for Colorado Works will also be considered for food assistance, Medicaid, and child support services. Child care assistance and other supportive services are available for job seekers

  • Home Steady: Home Steady is a housing assistance program that allows you to get back on track in the event of short-term financial hardship. Contact the OUR Center to see if you qualify at 303-772-5529.

  • The Longmont Community Foundation has started the Neighbor to Neighbor COVD-19 Relief Fund, which is designed to provide financial resources to charitable organizations in Longmont and the St. Vrain Valley area that are involved in supporting populations that have been affected by the outbreak.

  • Unemployment Benefits: Colorado workers affected by temporary closures due to COVID-19 are eligible to receive unemployment benefits. For more information, please visit the Colorado Department of Labor and Employer’s website.

Access to City Services During Closure

We are working behind the scenes to make sure that we are able to continue to provide essential services to our residents. Click here for a list of City services that will still be available during the closures.

CDC Guidelines

We are continuing to follow preventative guidance from the Centers for Disease Control and Prevention (CDC).

How Can I Help?

You asked (thank you!) and we have information on how community members can donate or volunteer at our local non-profits. This list will be updated regularly as needs change.

What you can do to prepare, help others and prevent the spread of germs

  • Make sure you have enough medication for at least 30 days
  • Check on your neighbors, especially those who are elderly 
  • Contact your healthcare professional if you are feeling unwell
  • If you’re sick, stay home 
  • Wash your hands frequently 
  • Practice social distancing 
  • Consider donating or volunteering at one of our local non-profits 

Please visit our website at for continued updates and take advantage of our online resources available to stay informed. You can register for eNotifications to receive the latest updates from the City of Longmont, check often, follow the City on social media, and register for the EverBridge service for emergency notifications to your mobile device.


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