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When emergencies happen turn to this page as the central source for City of Longmont news and information.

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  • For emergency needs, contact Public Safety. If you have an immediate, life-threatening emergency, call 9-1-
  • To report snow route concerns, contact Transportation.
  • To report electrical outages 24 hours a day, call Longmont Power & Communications at 303-776-0011 or 303-651-8386. Customers should not try to reach LPC for outages through email or Facebook; the phone is the surest way to get help.
  • If you see a low-hanging or downed power line, STAY AWAY from it and call LPC at 303-776-0011 or 303-651-8386. All downed lines, even if they are not moving or sparking, are dangerous and should be avoided.
  • If electrical equipment attached to a home has been damaged, it may be the owner’s responsibility to have it repaired. If residents have questions, call Longmont Power & Communications at 303-651-8386. The equipment will be inspected and a door hanger will be provided outlining the next steps required. Click for more information about damaged electrical equipment attached to your home. 
  • To report drainage problems on city streets, contact Water Utilities.
  • Report potholes by making a Street Repair Request.

Important Information from the Federal Relief Bill for Renters and Homeowners

Post Date:04/01/2020 10:33 AM

*** Please note that this may no longer be current information. For current information, please visit our main Coronavirus page. ***


The Federal Relief Bill was passed on March 27, 2020 to speed relief across the American economy. This care includes specific relief for renters and homeowners for payment of rent and mortgages.


The Federal Relief bill provides a temporary moratorium on evictions for nonpayment of rent for most residents of federally subsidized apartments, and also institutes a moratorium on filings for evictions for nonpayment of rent for renters in homes covered by federally-backed mortgages for 120 days since enactment. Residents who have lost income and are concerned about making a rent payment should call their landlord or property owner and explain the circumstances of their financial hardship. Residents should not just stop payments. The moratorium on evictions does not mean that rent won’t become a debt to be paid or that non-payment of rent will be exempted from eviction once the moratorium is over.   

If you need assistance with negotiating a rent abatement or longer-terms payment, the City of Longmont’s Mediation Services may be able to help. Please contact Susan Spaulding at / 303-774-4384 or Adriana Perea at / 303-651-8721 for more information.  


The Federal Relief bill institutes a moratorium on foreclosures for all federally-backed mortgages, including those covered by HUD, USDA, FHA, VA, Fannie Mae and Freddie Mac, for 60 days beginning on March 18, 2020. A borrower with a federally-backed mortgage experiencing a financial hardship due to COVID-19 may also request a forbearance on their mortgage for up to 180 days, which may extend for another 180 days at the request of the borrower. Homeowners who have lost income and are concerned about making mortgage payments should call their mortgage holder directly or call the Boulder County Personal Financial Program to make an appointment by calling 720-564-2279, option 1.
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