Power Backup and Generators

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Longmont has been providing reliable electricity to its residents and businesses for over 100 years, with an average service availability (our electric “up time”) of nearly 99.999%. But in a state where visiting squirrels, falling branches, and unpredictable weather can impact a power line, some customers choose to be prepared by maintaining battery backups, installing surge protection, and keeping a generator in reserve for emergencies.  

Generators can be a helpful precaution, but the following tips should always be kept in mind: 



For some things around a home, continuous power is critical, such as home life support equipment or even a basement sump pump. Having a backup generator can guard against brief outages and assure peace of mind.
For a home, this will often be a portable generator. These generators are typically fuel-powered and are safe to use when correctly handled. When operating a generator, always follow the manufacturers’ instructions and remember these basic safety tips:

  • NEVER use a portable generator inside an enclosed building. Carbon monoxide is invisible and can build up to overwhelming levels without warning.
  • NEVER connect a generator without first disconnecting from the utility power source. The reverse flow or “backfeed” can electrocute a utility worker.
  • NEVER run a generator’s power cord under a rug or carpet. Heat can build up and damage to the cord can go unnoticed.
  • ALWAYS use the right size and type of power cord to carry the electric load. Overloading a cord can cause fires.
  • ALWAYS maintain the generator when it’s not in use, so that it’s ready when you need it.

For more information, call Customer Service Energy Specialist Tracie Tovar at 303-651-8387.


Many businesses and services require an uninterrupted power flow, such as hospitals or precision manufacturing. For those businesses, this may mean a permanently installed generator that can smoothly come into play during an outage, ensuring that critical functions continue to get the electricity they need.
Businesses using a generator should always follow the manufacturer’s instructions and keep these basic safety tips in mind:

  • NEVER connect a generator without first disconnecting from the utility power source. The reverse flow or “backfeed” can electrocute a utility worker.
  • ALWAYS have your backup generator installed by a licensed electrician.
  • ALWAYS make sure that a permanently installed generator has a transfer switch, so that vital functions can be shifted to the generator when needed, without the risk of backfeed.
  • ALWAYS make sure your generator meets electric codes.

Need answers or  more information? Call Key Account Manager Chuck Finleon at 303-651-8707 or Key Account Manager Robert Love at 303-774-4767.


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