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Frequently Asked Questions

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  • Backflow Prevention

    • Who owns the backflow device?

    • Who mandated the backflow prevention program? If the state requires this, why don't we follow their program?

    • How much does a backflow device test cost?

    • How does the City track backflow device inspections?

    • How do I submit my backflow test report?

    • Can I get a list of certified backflow inspectors?

    • How do I know if I have a backflow device and where is it located?

  • Water and Sewer Services

    • Where can I get more information on the use of rain barrels?

    • Does Longmont add Fluoride to the drinking water?

    • Is my house in a floodplain?

    • Who do I call if I have no water or low water pressure?

    • Who do I contact if my water meter is malfunctioning?

    • Where do I get a permit to fish at Button Rock Preserve/Ralph Price Reservoir?

    • Who provides my water and sewer services?

    • What is the capacity of the City’s drinking water treatment plants?

    • How safe is the water I drink?

    • Who do I notify if I see water running down the street?

    • Does the City have an ordinance about wasting water?

    • What is the capacity of the City’s wastewater treatment plant?

    • Who do I call if I have sewage backing up in my house?

    • What are my Water and Sewer Services Rates and Fees?

    • Why is my water discolored or cloudy?

    • How can I conserve water?

    • Why does my water smell like Chlorine?

    • When are the highest water demands?

    • Who do I contact if I want to buy/sell water rights?

    • What steps can I take to help in water treatment?

    • How does a wastewater treatment plant work?

    • How do treatment plants protect our water?

    • Where does wastewater come from?

    • Where do the odors come from at the wastewater treatment plant?

    • Do I Need Water Line Insurance?

    • Where Does Our Water Come From?

    • What are the raw water sources?

    • How do I acquire information on the City of Longmont’s water quality?

  • Water Main Line Flushing

    • Will I lose water service during the flushing program?

    • When does flushing normally occur?

    • How do I know when my area will be flushed?

    • Why should I only use cold water when the crews are in my area?

    • What should I do if I use water while my water line is being flushed?

    • How much water is used to flush mains?

    • Where does the water go?

    • How does flushing improve water quality?

    • Why does the City of Longmont flush water mains?

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