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Self Service Portal Tutorial

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The City recently migrated to a new system that manages our Human Resource programs including a new Employee Self Service and a new Employment Opportunities portal.

The Application Process

The application process has not changed. You will be asked to create a user account and to complete the online application form for each job position that you are applying for in much of the same way as the previous system had offered.

The new system will allow you to save your application so you can come back and complete it at a later time or use the same application information to apply for a different position.

The system will time out after 60 minutes, so be sure to save your work frequently.

The instructions below show images of the different areas of the new system. They will not take you to the application.

Click here to access the new Self Service Portal.

1. To learn more about one of the available positions, click the link titled "Job Announcement".


2. To Apply, first create your new user account or login with your existing user account information.

3. Create an Account

You will be required to enter a valid email address to register. If you do not have an email address, we suggest that you create one at one of the many places online that offer free email accounts.


4. Receive your PIN Number

Once you complete the registration process, the system will email you your PIN. Keep this information for when you want to return to your account.


5. Click continue and you will be taken back to the list of current positions available.

6. Applicant Login (for existing users)

You will be prompted to login to our system with your account information. If you have not created an account, you will need to do this step first.


7. Click Apply to begin filling out your online application.


8.Completing the Application

The Online Application form is several pages long and will typically take someone 20 - 30 minutes to complete.



At the bottom of each page you will have the option to click "NEXT" to continue or click "Save For Later".

"Save for Later" will allow you to come back and finish filling out your application or use it to complete more than one job position.


9. Forgot Your Pin Number?

If you forgot your PIN number the system can send you an email to remind you. On the Login page, click the button which reads "Click Here For PIN Reminder".


10. Applicant PIN Reminder Request

You will be taken to a new dialog box. Enter your email address in the field and click "SEND PIN". You will receive an email from with your PIN number.


11. Applicant Profile

This area allows you to quickly get to an area of your application to review or update it. To access it, log in to your account and click on "Applicant Profile" in the left navigation.



Have questions?

Please contact Human Resources at 303-651-8609 or via email at




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