Last Updated: 06/02/2020
Bookmark this page and refer back to it during City closures.
All City of Longmont in-person programs and activities are cancelled until further notice, including:
- City-organized programs
- Community events and community meetings, including advisory boards and commissions
- All community programs
- Events and meetings organized by non-City entities that are held at City facilities, all community rentals of City facilities, athletic fields and park shelters for public and private events.
City Facility Closures
This list will be updated as new information becomes available. Please note that visitors should wear a face covering and maintain a distance of at least six feet from other people when visiting City facilities. Please limit group sizes to the greatest extent possible. Residents are encouraged to continue to transact with the City remotely, as there are several options available to receive services without visiting in person. Please see the information below this table for more details.
|Safety and Justice Center
|Development Services Center
|Municipal Courts and Probation
|Public Library||Now Available - Curbside Delivery (Mon. - Sat. 10am - 4pm)
|Recreation Center (Quail Campus)
|Sandstone Ranch Visitor Center
|St. Vrain Memorial Building
Longmont Police & Boulder County Sheriff's Office Firing
|Municipal Golf Courses
||Open - Restrictions apply
|Sports Fields and Courts
Tennis and Pickleball Courts - Open (please follow guidelines)
Boating Activities - Open
Swim Beach, Dog Beach and Fishing Pier - Closed
Code Enforcement staff will continue to work unless circumstances change.
- If you have a complaint, either submit online https://aca.ci.longmont.co.us/CitizenAccess/ or call 303-651-8695. This line is not staffed all the time, so leave a detailed message and your name and phone number if you wish to be called back.
- Code Enforcement staff are limiting face-to-face contact when in the field.
- Short-term rental applications are still processed, and the license will be moved forward to approval; however, staff will NOT conduct on-site inspections of residences until further notice. Staff will contact the applicant to complete inspections of the short-term rental when the City resumes normal operations.
- Substandard housing complaints are being taken and assessed as to severity on a case-by-case basis to determine the most appropriate action. Staff may not be able to conduct on-site inspections of residences.
- Your Code Enforcement concern will be logged and responded to as staffing levels and workload allow.
What if I have an inquiry regarding historic preservation?
- Direct all general inquiries to Jade Krueger 303-651-8330 or email firstname.lastname@example.org.
- Historic Preservation Commission meetings are cancelled until further notice.
What about Board of Adjustments (BOA)?
- Direct all BOA inquiries to Brien Schumacher 303-651-8330 or email email@example.com
- Board of Adjustment meetings are cancelled until further notice.
Will the Planning and Zoning Commission still meet?
- Planning & Zoning Commission meeting will be held online and is scheduled for April 29.
How do I submit a Development Application or Project Submittal?
- Development Applications - As staffing allows, development applications will continue to be reviewed and processed. Questions related to specific projects should be directed to the Planning Project Manager or the Engineering Project Manager. You can find these on the City’s Active Development Log.
- Project Submittals – New projects and resubmittals of projects must be submitted electronically. Please follow the instructions in either your pre-application checklist or your DRC letter. If you have problems or questions call the Planning Division at 303-651-8330.
- Pre-application meetings are being held only over the phone or through electronic media. In-person meetings will not be scheduled. If you are unable to meet electronically, please contact Maria Yost at 303-774-3555 or firstname.lastname@example.org to reschedule your meeting.
- Until further notice, no neighborhood meetings are being scheduled. Staff will continue to evaluate this situation and will contact our customers once scheduling can resume.
Will Long Range Planning activities still take place?
- All long-range planning activities other than public meetings are continuing. If you need information from our long-range planning staff call 303-651-8330.
How do I get a right-of-way permit?
- ROW permits are taken only online. Plans can be uploaded when you log in to your account.
How do I submit plans?
- You can submit plans through ACA Citizen Portal, email them to the planner, or send through Dropbox. Files larger than 30MB must go through ACA or Dropbox.
Am I still able to access building services?
Building Services is providing services for permits, inspections and licenses during the City shutdown with these exceptions:
- Inspections for small projects such as water heaters and furnaces are suspended. This will protect the homeowners and inspectors from exposure to Covid-19.
- Home inspections where inspectors don’t have to enter homes such as for fences, windows and roofs, will continue.
- Homeowners and builders can still submit permit applications and plans by email or through electronic drop box to our plans examiners.
- Payments for permits can be made by phone with a credit card or by dropping a check in the City drop box in the 300 block of Kimbark Street across from the Civic Center. Be sure to mark the envelope “Permit Payment.” Regular mail also is an option.
Do I still have access to right-of-way/Infrastructure permitting?
- All requests and payments for right-of-way permits and infrastructure must be submitted online and processed electronically. General inquiries should be directed to Len Marques, 303-651-8757 or via email email@example.com
Will the DRC - Development Review Process still move forward?
- Development Applications - As staffing allows, development applications will continue to be reviewed and processed. Questions related to specific projects should be directed to the Planning Project Manager or the Engineering Project Manager. These can be found on the City’s Active Development Log.
- Project submittals – New projects and resubmittals of projects must be done electronically. Please follow the instructions in either your pre-application checklist or your DRC letter. If you have problems or if you have questions please call the Planning Division at 303-651-8330.
DRC - Pre-Application Conferences
- Pre-application meetings will take place only over the phone or through electronic media. In-person meetings will not be scheduled. If applicants are unable to meet electronically, staff will reschedule the meeting to later date.
- All TAB inquiries should be directed to Tyler Stamey 303-651-8387 or email firstname.lastname@example.org
Continuity of Services for City Clerk’s Office
The City Clerk's Office is providing the following services online:
Preparing City Council meeting agendas and City Council packets
City Clerk staff prepares agendas and packets remotely for scheduled meetings. Residents should continue to check http://webapp.ci.longmont.co.us/meetresults.aspx for the most recent information about meeting agendas, public participation information (directions will be incorporated into the agenda itself), and information about cancelled City Council meetings.
Preparing and recording City Council meeting minutes
You now can use keyword or full text search for the City’s archive of Council meeting minutes and other City records. Below is a link to the new portal, and the City’s website will be updated soon to incorporate this link. https://records.longmontcolorado.gov/publicaccessnextgen/search/searchrecords.html
Issuing liquor and business licenses and Use of Public Places permits
The City Clerk’s Office is working diligently to accommodate all licensing and permitting needs. We recognize that at moments like this our support to our licensees and event organizers can be crucial. The City remains open for business, but our ability to continue to serve you is dependent on the health of City staff. You continue to have the full range of licensing services available via email, postal mail, and drop-off options discussed below.
Expect delays in the time it takes us to receive and review your various applications and for the Licensing Authority to set hearing dates (if appropriate and needed). If you have questions about pending applications, please email the Licensing Coordinator, email@example.com. It’s probably safe to expect delays in state processing times as well.
If you need to submit a renewal or an application for a permit or license, please do so by:
- Mail to City Clerk’s Office, 350 Kimbark St., Longmont, CO 80501.
- Drop box: We can accept applications via the City’s utility bill drop box on the west side of Kimbark Street across from the Civic Center. Be sure to label your envelope “For City Clerk’s Office” if you use the drop box.
- Liquor and marijuana licensees are reminded that there are no exemptions in code for not renewing your license on time. Please do your best to submit your renewal applications in a timely manner to the City Clerk’s Office. Submit your renewal application, including state and city renewal fees, keep proof of your timely submission and payment (for instance, if mailing your application, you may want to mail it via certified mail, return receipt), and please keep a copy of your paperwork and forms of payment.
No events are permitted at this time. City Clerk staff will work with event organizers to reschedule or refund fees if your event has been cancelled.
If you need to reschedule an event (UOPP, UO AOPP and or a Liquor SEP) that is already permitted or for which you have already submitted an application, please email Licensing Coordinator Michelle Sebestyen at firstname.lastname@example.org. We will work with applicants on a case-by-case basis to either refund fees or credit payments to a future event date, one time per application.
Liquor licensing hearings for April have been canceled. All pending liquor applications requiring a hearing before the Local Licensing Authority have been rescheduled for May 28.
Marijuana Licensing Authority hearings are scheduled only as needed, and licensees currently scheduled for a hearing have been contacted.
Executing the City of Longmont's Records Management program
The majority of this work is internally focused. Staff will complete essential records management work and work with other City staff, as time allows. The City’s Records Manager is available via email to answer questions staff may have.
Receiving and responding to Open Records
- Request access to City records: The City Clerk’s Office is working continuously to make more records available via the City’s self-service records portal. You can now use keyword or full text search in the City’s archive of Council meeting minutes and other City records. https://records.longmontcolorado.gov/publicaccessnextgen/search/searchrecords.html.
- Colorado Open Records Act (CORA) requests: City Clerk staff handle requests for open records pursuant to the Colorado Open Records Act. Records requests can be submitted through an online Record's Request form. These requests are routed to a dedicated Open Records shared mailbox (email@example.com) that can be managed remotely. Many records requests can be filled from documents that are already available electronically, but City Clerk staff will work with the City Attorney’s Office on response to requests that cannot be filled expeditiously due to limited physical staffing at City facilities.
Publishing legal notices
City Clerk staff will continue to publish legal notices in the Times-Call as required by statute or code. Residents can rely on these publications in the local newspaper as long as the Times-Call is able to continue providing these services.
Recruiting and maintaining board, committee, and commission membership
City advisory boards, committees and commissions have cancelled their meetings. City Clerk staff will work with City Council and City leadership to determine the best time to commence recruitment for positions that expire on June 30, 2020.
Children, Youth and Families
Staff will respond to inquiries by telephone and email. For general inquiries, including specific individuals to contact, call 303-651-8580 or email firstname.lastname@example.org. These services are available while the Youth Center is closed:
- Supportive services: information, referral, case management via phone and email
- For mental health check-in and other casework use email or camera if client has appropriate technology
- Sharing the NextLight registrations/applications can be submitted by email, phone or drop-off at the front door. Call 303-651-8580 to let us know you’ve dropped off an application.
- For inquiries regarding college applications and the essay deadline for Aspire, please email email@example.com or 303-651-8580.
Community and Neighborhood Resources
Call 303-651-8444 or email firstname.lastname@example.org for assistance including:
- Communications regarding neighborhood and community issues, information, resources and referral
- Landlord/tenant questions or assistance
- Payment for parking tickets can be made by mail or placed in the drop box in the 300 block of Kimbark Street across from the Civic Center. Please write “Parking ticket payment” on your envelope.
Golf courses are open. Visit www.golflongmont.com for guidelines and requirements.
Can I order gift certificates or book tee times online?
As usual, you can still purchase Preferred Players Cards, gift certificates, and corporate memberships online. Visit www.golflongmont.com/store for our online offerings.
Housing and Community Investment
Staff are responding to inquiries by telephone and email.
Information on available programs (Rehab, Down Payment Assistance)
- Please download and submit applications via the website and email.
- Eligible applicants will be wait-listed. (Rehab inspections, bidding and construction work are suspended during closure.)
- Emergency grants are still being processed.
Information on Inclusionary Housing Program
- Coordination through the Development Review Process continues through web-based system or email.
While the Library is closed, many services and activities are continuing online, mostly through the Library’s social media pages. If you have questions about returns or your account or if would like to see what you can explore from home, visit the Library’s website. Librarians are responding to emails and to Book a Librarian requests.
Mental Health Partners
Mental Health Partners is delivering most clinical services remotely through phone or Zoom video until further notice.
Mental Health Partners is still accepting new clients through its main phone number – 303-443-8500 – with assessment and evaluations offered via telehealth.
The following Mental Health Partners locations are open for medication administration and appointment-only medication evaluations. Clients should coordinate with their provider or CARE staff before arriving at these locations and will be asked the six COVID-19 screening questions prior to being allowed entry:
- Ryan Wellness Center, 1000 Alpine Ave., Boulder, CO 80304
- Broomfield Clinic, 899 US Hwy 287, Suite 300, Broomfield CO, 80020
- Wellness Education Center, 834 S. Sherman St., Longmont, CO 80501
The 24/7 Walk-in Crisis Center & Addiction Services remain open. Community members who are not experiencing COVID-19 symptoms still can visit the walk-In facility at 3180 Airport Road in Boulder. If an individual is experiencing COVID-19 symptoms, we encourage him/her to call 1-844-493-TALK (8255) or text TALK to 38255 to receive mental health crisis care.
The following Mental Health Partners locations are closed for clients until further notice:
- Boulder Child and Family Services on Broadway 3470 Broadway, Boulder, CO 80304
- Norton Center for Behavioral Medicine, 975 North St., Boulder, CO 80304
- Broomfield Clinic (799 location only) 799 US Hwy 287, Suite F, Broomfield CO, 80020
- St. Vrain Community Hub, 515 Coffman St., Longmont, CO 80501
- Lafayette Clinic includes: Coal Creek, Moving Beyond Trauma and Outpatient Services 1455 Dixon Ave., Lafayette CO 80026
All Mental Health Partners’ group activities, including classes, workshops, trainings, community rooms, computer lab, the Chinook Café at Ryan Wellness Center, etc., are temporarily suspended.
Are there any Museum resources I can use while the Museum is closed?
We hope that you've been able to enjoy some of the virtual content we've been producing, including Discovery Days @HOME via YouTube, virtual 360 exhibition tours, Thursday Nights @Home Art & Sip classes and other programs via Facebook Live, and access to our historic collections online. Follow our Museum Facebook page for more as we develop it.
What do I do about my room rental?
We will call customers to cancel rentals scheduled during the current closure. If you’d like to preemptively cancel your rental scheduled later this spring, you may do so without incurring a fee.
Can I still register online?
Yes, we will continue to take registrations for our summer programming and providing ongoing support for online transactions.
How do I get a refund for something I already registered for?
In the case of cancelled events and programs, tickets and registrations will be automatically refunded to the charge card used to make the purchase. It takes 5-7 business days for the refund to show up on your account. If you have questions or concerns about tickets purchased for events cancelled, please contact email@example.com
Although recreation facilities are closed, Recreation staff are still working for you. Visit the Recreation Services website for answers to your questions and links to online fitness classes.
What do I do if I need help or resources while the building is closed?
Older adults and caregivers of older persons can call 303-651-8411. Staff are picking up messages throughout the day and will route calls to the appropriate staff person. There is a staff directory via that line that also can route calls directly to a specific staff person.
What do I do about my room rental?
We will call customers to cancel rentals scheduled during the current. If extended we will continue to call.
How do I access a resource specialist, caregiver support, or other counseling services?
- Counseling staff, volunteers providing counseling, and Resource Specialists providing information, referral, and assistance are conducting business over the phone and by email.
- You can also find counseling information and make referral inquiries online.
Is everything canceled? How do I get a refund?
All scheduled activities inside the Senior Center and trips and outdoor activities arranged by Senior Services have been cancelled. Staff are calling registered participants regarding refunds or credits.
I or a senior I know need a home delivered meal. Who do we call?
Longmont Meals on Wheels offers home delivery for older adults. Call 303-772-0540 if you need to arrange this service.
Is the Alzheimer's Support Group still meeting?
The monthly Tuesday noon Alzheimer's Support Group held at the Longmont Senior Center is being offered over the phone by the Alzheimer's Association. Call Brandy at 303-651-8414 for information.
I had a tax preparation appointment--what do I do about my taxes now?
AARP income tax assistance has been suspended. Local volunteers are calling all scheduled appointments.
- Garnishment orders must be sent by certified mail to City of Longmont Payroll, 350 Kimbark St, Longmont CO 80501.
- Send invoices for payment to City of Longmont Accounts Payable, 350 Kimbark St, Longmont CO 80501. OR, email to AP@longmontcolorado.gov.
- All vendor checks are distributed by mail.
Purchasing and Contracts
- Vendors should email firstname.lastname@example.org for questions about doing business with the City, to share company information or line cards, and general inquiries.
- For inquires about specific projects or contracts, vendors should reach out to the designated Purchasing & Contracts staff member. The designated staff member for solicitations is listed on the solicitation documents and the City’s website. If the designated staff member is not apparent, email email@example.com.
- For questions regarding claims on projects not already addressed by staff, send an email to both firstname.lastname@example.org and the Purchasing & Contracts Manager, email@example.com.
- For solicitation issues with the BidNet Rocky Mountain E-Purchasing System, call BidNet Support at 1-800- 835-4603.
- To submit a claim please contact Risk Management by phone at (303) 651-8435.
Contact the Sales Tax Division by phone at 303-651-8672 or by email at Sales.firstname.lastname@example.org.
Sales tax returns and payments can be made by mail or online Sales Tax form.
You can submit sales and use tax applications by mail or online at Forms for Doing Business in Longmont.
There is no change to the due date for filing sales and use tax returns. Returns and payment are due on the 20th of each month. Please file your monthly sales and use tax return with the City as usual. If full payment is not included, the City will waive penalties and interest as long as the tax filer files the return and makes contact with the City to make payment arrangements.
Courts and Probation
- Municipal Court and Probation is closed to the general public.
- Court appearances (arraignments, first appearances, bond returns, etc.) are generally being rescheduled to new dates and times. Expect written notices to be sent by mail.
- Probation clients will receive reschedule notices for meetings and hearings.
- The Court will handle in-custody and related matters on a case-by-case basis.
- Trials presently scheduled will be rescheduled on a case by case basis.
- Payments and due dates are being continued past March 29.
- The Court Clerk’s window is closed for walk-up payments; residents should call 303-774-4804 to make other arrangements.
- Limited staff are available during this time. If you do not receive a new notice by mail or if you have any other questions, please call the Court at 303-774-4804 or email email@example.com.
Public Safety, Safety and Justice
- The Safety and Justice Building at 200 Kimbark St, is open from 6 am to 7 pm Monday through Friday and closed on the weekend.
- Please note that the Court and Municipal Probation are closed until further notice. These hours of operation apply only to the rest of the facility.
- All City building, field, and meeting room rentals or reservations are suspended.
- If you have previously rented or reserved a meeting space, building, or field, someone will contact you to cancel that rental.
- If you are interested in renting or reserving a meeting room, please check back with us.
Fields and Sporting Events
- All organized sporting and league activities at City fields are cancelled.
- Field rentals are cancelled.
Parks and Trails
To engage in outdoor activities at Longmont parks and trails, individuals must comply with public health guidelines, which include having a face covering or mask to use when encountering other people and maintaining at least a six-foot distance from others. Outdoor activities include activities such as walking, hiking, biking, running and visiting any public area. View rules and regulations for park usage
- It is impossible to guarantee a risk-free experience; use of park amenities is at your own risk. Visitors are responsible for their own sanitation of park amenities and are encouraged to bring hand sanitizer and wipes. This includes, but is not limited to, park benches, railings, gates, dog park areas, and bathroom door handles.
- These amenities have reopened and have additional guidelines for safer usage:
- Dog parks remain open. All park rules and regulations apply. Users are reminded to use face coverings, maintain at least a six-foot distance from others, clean up after their dogs, and maintain control of their dogs to avoid unnecessary contact with other dogs and people. No more than 10 individuals may be inside the fenced dog park areas at one time.
- Disc golf courses remain open. All general park guidelines apply to courses. Please do not touch baskets.
- Playgrounds, picnic areas, and other areas conducive to public gathering remain closed. Please respect the closure signs that have been posted in these areas.
- Public park restrooms are cleaned twice daily. However, visitors are encouraged to bring their own soap or hand sanitizer as the City cannot guarantee we will be able to provide these items at all times.
Union Reservoir and Button Rock Preserve
Billing, Parking Tickets, Sales Tax
- Payments for utility bills, parking tickets, sales tax and other City billings can be paid by mail, or they can be placed in the drop box in the 300 block of Kimbark Street across the street from the Civic Center. Please be sure to include related billing information to ensure that credit is applied properly.
- While cash payments can’t be taken directly while the Civic Center is closed, cash payments for utility bills can be made at Western Union locations if you have your utility bill. Western Union charges a fee for this service. There are multiple Western Union locations in Longmont, including at both King Sooper’s and Walmart.
NextLight Gigabit Internet
- NextLight will provide qualifying families with two free months of NextLight service and an option to then continue service at $14.95/month.* To learn more about this program, please call 3030-651-8386.
Nextlight Service Center
- The service center and customer connect windows will be closed, but we can still assist you over the telephone or you can sign up for services on our website: longmontcolorado.gov/nextlight
- Customer Service Representatives and Technical Service Representatives are all equipped to work remotely and can be reached by phone 303-651-8386 or email at LPC.firstname.lastname@example.org.
- We will not take cash payments, and we encourage checks and money orders. We will do our best to collect from customers, but we are also sensitive to current hardships and will not disconnect services due to non-payment at this time.
- We will issue ONT and/or routers via technician porch delivery rather than in person.
- We will not accept walk-in equipment returns but will instead provide sealable bags for equipment that will be picked up daily.
- Public Works and Natural Resources is ensuring that all essential services are provided to the community. They include sanitation services – trash, recycling and compost collection; safe and reliable drinking water; wastewater processing; and street services to maintain mobility throughout the community, including snow and ice control.
- The Waste Diversion Center, 140 Martin Street, is open to Longmont residents. Contractors and nonresidents will not be allowed into the Waste Diversion Center for disposal of tree limbs or hard-to-recycle items. The bulk recycle in front remains open to everyone. More details are available at bit.ly/waste-diversion-center.
- The Utility Billing telephone lines will continue to operate as usual. Customers can call Utility Billing on 303-651-8664 Monday to Friday 8am to 5pm for any Utility Billing related issue.
- Utility Billing customers can make on-line credit/ debit card payments and sign up for service or transfer service using the Utility Billing web page here: https://www.longmontcolorado.gov/departments/departments-e-m/finance/utility-billing
- In order to help Longmont's residents care for themselves and their families, the City will not disconnect a customer's utility services until further notice.
- You should continue to request utility locates before digging on any property. At least two business days before you plan to dig, make your request online with Colorado 811 https://colorado811.org/idig811/. You also can call 800 or 800-922-1987 to request locate service.
At this time, we advise residents and businesses to follow all recommendations from the CDC as well as local advisories from Boulder County Public Health and Colorado Department of Public Health and Environment.
Read the Colorado Department of Public Health and Environment order on closure of restaurants and other community spaces.
The City of Longmont is taking the following precautionary measures:
- Suspending all in-person events, classes, activities, meetings, and athletic programs.
- We are cleaning with increased frequency and intensity with EPA approved products.
- Hosting regular status meetings with our operations team and keeping residents and town staff informed.
- Asking employees to limit in-person meetings.
- Reviewing contingency plans in case an outbreak interferes with normal city operations.
- Maintaining close communication with Boulder County Public Health and other local and regional partners.
City Closes All Public Facilities
Some City facilities are now open to the public. Please refer to the chart at the top of this page for details. Whenever possible, the City encourages residents to continue to access services remotely, either online or by phone, to reduce the potential spread of COVID-19.
Restaurants, Bars, Gyms, Theaters, Casinos
Read the Colorado Department of Public Health and Environment's Order 20-22 on the closure of these facilities.
We are all key players in keeping our community safe, so please remember to
- stay home if you’re sick
- cover your coughs and sneezes
- wash your hands thoroughly and frequently
- call your healthcare provider for advice if you have symptoms of COVID-19 including a fever, cough, shortness of breath, or difficulty breathing
For recommendations supported by the CDC, including information about symptoms, transmission, best practices, and current recommendations, visit https://www.cdc.gov/coronavirus/2019-ncov/about/ .
For statistical data about the spread of COVID-19 visit the Colorado Department of Public Health & Environment.
CO-HELP is Colorado’s call line for the novel coronavirus (COVID-19). People who have general questions about COVID-19 can call CO HELP at 303-389-1687 or 1-877-462-2911, for answers in many languages, or email them at COHELP@RMPDC.org for answers in English.
For status updates specific to Boulder County, visit Boulder County Public Health.