Note: The calendar application cannot provide scheduling for multi-family and some HOA customers. Also, new customers may not immediately see their specific services set-up. In either case, download the generic, citywide collection map & schedule (PDF 1MB)
There are a number of reasons that your trash, recycling and/or composting might have been missed.
- HOLIDAY WEEKS: During holiday weeks, the collection schedule is delayed by one day following the holiday. Find more details in the Holidays section below.
- BLOCKED OR IMPROPER SET OUT: Sometimes trash/recycling/composting can’t be collected because containers are blocked or containers were set out incorrectly. Check the service guidelines to make sure your containers were set out correctly.
- EVERY OTHER WEEK SCHEDULE: Recycling (blue lid), Composting (green lid) and EOW Trash (yellow lid) are only collected once every two weeks. Be sure to follow the collection schedule and set up reminders to help.
- SEVERE WEATHER: On rare occasions, extreme weather such as snow, ice or wind can impact collection. Sign up for service alerts through the online calendar to be notified in these situations.
If your trash/recycling/composting was missed (and not for one of the above reasons), please contact Solid Waste.
Collection service is not provided on the following holidays; Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Christmas Day and New Year's Day.
These holidays are observed according to the City of Longmont holiday schedule. They are noted in the Online Collection Calendar (above).
Collection service resumes the day after a City observed holiday. During a holiday week, if your normal collection day falls ON or AFTER the observed holiday, your collection will be one day later than normal.
Special Note - Day after Thanksgiving: Although the City of Longmont recognizes the day after Thanksgiving as a holiday, trash collection services do resume on this day (Friday); Thursday (Thanksgiving Day) collections will thus occur on Friday.